![]() ![]() And recently some users discovered that it can also be a solution for fixing firmware upgrade encountered issue on Samsung. The program can fix devices with system errors caused by upgrade/root failure, for example, fixing Samsung phone stuck at Download mode, boot screen, black screen and others. The first method that we introduce in this part is a super simple one: using FonePaw Broken Android Data Extraction (opens new window) to unbrick Samsung phone in one click. Part 2: Fix Firmware Upgrade Encountered an Issue Without Kies # Fix Firmware Upgrade Encountered an Issue in One Click If you don't want to lose important data or find upgrading firmware with Kies is too troublesome, you can try the following two methods to fix "firmware upgrade encountered issue" error without Kies. However, all data and settings will also be gone on your device. Now "firmware upgrade encountered issue" error should be gone. Please DO NOT disconnect your phone with the computer during the process. Wait patiently until you see "Emergency recovery of firmware completed". Tick the check box and click "Start upgrade". Follow the instruction in the window to put your Samsung phone in recovery mode. After the firmware is downloaded, you'll see this window. ![]() The program will start to download files for the firmware upgrade. Kies will warn you that the firmware upgrade and initialization process will erase all your data and settings and your phone will be updated to the latest firmware version afterward. Enter the model name and serial number of your Samsung on Kies. Or you can get the information from the box of the phone. If you have registered your device in, you can log in with your Samsung account and get the information. If your phone has a removable back cover, you can find out the model name and S/N after taking out the battery. Check the model and serial number(S/N) of your Samsung phone. Run Kies and choose Tools > Firmware Upgrade and Initialization. Download and install Kies on your computer. You can follow the lead of the error message and try to fix the "firmware upgrade encountered issue" error with Kies' Firmware upgrade and initialization feature. Part 1: Fix Firmware Upgrade Encountered an Issue With Kies How to Back up Data from a Broken Galaxy (opens new window) You can use the solutions to fix the problem on Galaxy S7/S6/S5/S4/S3/2/Note 5/4/3/2 and tablets. This post will show you three solutions to fix firmware upgrade encountered an issue with/without Kies. Many Samsung users get this error message when they are attempting to use Odin/Kies to root, upgrade, downgrade their devices or flashing a custom ROM. Please select recovery mode in Kies & try again". ![]()
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